What are the responsibilities of a 'Relationship Owner'?
Vendor Information Management:
- Keep vendor information on HubSpot up-to-date.
- Maintain a list of vendor contacts and roles in HubSpot to ensure easy access to the correct stakeholders.
Annual Vendor Review:
- Conduct annual vendor reviews as needed.
- Log observations from reviews for approval by the CSeO and Head of Compliance.
Vendor Onboarding:
- Support the vendor onboarding process by ensuring completion of Due Diligence and DPIA (where applicable)
Vendor Contract Renewal:
- Have a view of the renewal arrangements with vendor (i.e. when contracts are due to renew, what is the notice period)
- Help with smooth contract renewal process by negotiating prices (where possible), upgrade/downgrade licenses based on the business case