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What are the responsibilities of a 'Relationship Owner'?

Vendor Information Management:

  • Keep vendor information on HubSpot up-to-date.
  • Maintain a list of vendor contacts and roles in HubSpot to ensure easy access to the correct stakeholders.

Annual Vendor Review:

  • Conduct annual vendor reviews as needed.
  • Log observations from reviews for approval by the CSeO and Head of Compliance.

Vendor Onboarding:

  • Support the vendor onboarding process by ensuring completion of Due Diligence and DPIA (where applicable)

Vendor Contract Renewal:

  • Have a view of the renewal arrangements with vendor (i.e. when contracts are due to renew, what is the notice period)
  • Help with smooth contract renewal process by negotiating prices (where possible), upgrade/downgrade licenses based on the business case